(I will keep posting this until I receive a response, I'm feeling abandoned and ignored!)
I was having a nice day about a week ago and decided to check my emails when I saw a gut wrenching message from Epic stating "Thanks for your Purchase of 3,500 VBucks", I did not make this purchase so I decided to check my bank account. Surely enough, 100 USD had been stolen from my account. I INSTANTLY cancelled my card and requested a new one. After setting up an investigation with my Bank, I decided to check my account purchase history in Fortnite, apparently whoever hacked the account has been attempting to buy Limited Editions, Vbucks... Anything they can over the last month!
Proof: https://imgur.com/eObtk7O
For the past few months I've been living on an extremely tight budget, so you can see that they failed to make transactions during March due to insufficient funds. But more recently, they succeeded after i received some pay! I'm scared nobody will believe me, but it wouldn't make sense for me to buy everything in the game, and then try to buy more! Why would I do that?! Why would anyone do that?! I've never given my password to anyone or any website claiming to distribute "Free V-Bucks" either.
Epic PLEASE remove the "Remember credit card details" option from your in-game store, I've read so many other posts today from other people who have been hacked the same way. I have now set up 2 factor authentication so that this never happens to me again.
I beg you to help me. I can't even afford gas after this tragedy and I need help. please. :(
Edit 1: Just found this, MANY people complaining that this is a massive issue and EPIC are turning a BLIND EYE to it! THIS IS FRAUD! - https://www.epicgames.com/fortnite/forums/early-access/feedback/192049-account-hack-any-possibility-to-contact-support-faster/page2
Also here's a link to the EULA, there is no mention here of 2 factor authentication despite people telling me that they require accounts to be set up with it. They ONLY state that refunds are given if required by applicable law (CC fraud applies as stolen currency CANNOT be used to purchase goods) https://www.epicgames.com/fortnite/en-US/eula
Submitted May 14, 2018 at 12:21PM by BattleScones https://ift.tt/2L084NP https://ift.tt/eA8V8J
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